賀迎春

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研究生 賀迎春
研究生(外文) He, Ying Chuen
論文名稱 臺灣地區公共圖書館視障資源與服務現況研究
論文名稱(外文) The Study on Visually Impaired Resources and Services of Public Libraries in Taiwan
指導教授 林巧敏
指導教授(外文) Lin, Chiao Min
口試委員  
口試日期  
學位類別 碩士
校院名稱 國立政治大學
系所名稱 圖書資訊學數位碩士在職專班
論文出版年  
畢業學年度 102
語文別 中文
論文頁數 129
中文關鍵詞 視障者、視障服務、視障資源整合
外文關鍵詞 visually impaired people、visually impaired service、visually impaired resource integration
中文摘要 本研究旨在探討臺灣地區公共圖書館視障資源分布與服務現況，及其營運管理上之困境。並參酌先進國家視障服務之發展經驗，以提供未來公共圖書館視障資源整合與視障專責圖書館統籌規劃相關政策推動之參考。
本研究以文獻探討為理論基礎，並根據研究問題與目的設計研究工具並採用「問卷調查法」及「深度訪談法」進行資料蒐集，研究內容包括：營運管理、視障資源徵集、視障資訊服務、資源整合以及問題與建議等面向，以深入探討分析。本研究結果顯示：
一、大多視障服務單位未有獨立組織編制，以隸屬業務單位居多，並且專業人力不足。同時未編列特定預算，除了少數機構外，大多機構呈現經費不足。
二、公共圖書館視障資源不足，同時亦有分布不均的現象。另外，主題資源亦分布不均，偏重以藝文類為主；而科學類及參考資源則嚴重匱乏。
三、視障資源製作上，出版品之電子檔取得不易與授權之限制，以及製作上轉檔等問題，都亟待解決。
四、公共圖書館及視障資源機構普遍存在視障資源使用率偏低的問題。
五、有關視障資源整合之困難，包括：各館視障資料製作處理不一、合作的意願與機制不足、欠缺專業人力、涉及著作權法與個資法以及系統技術層面等種種問題，造成視障資源整合上的困難。
依據研究結果分別給予專責圖書館及公共圖書館建議，以作未來推動相關政策及服務之參考，同時亦提供未來研究之建議，如下：
一、專責圖書館方面
（一）推動著作權法與圖書館法之修訂及視障服務標準之制定
（二）統籌視障資源之製作、整合與共享事宜
（三）推動及輔導全國視障資源服務事宜。
二、公共圖書館方面
（一）加強招募志工
（二）促進館際合作與交流事宜
（三）爭取政府補助或社會資源贊助以充實館藏資源
（四）提升無障礙網頁檢測通過率
本研究結果仍有不足無法深入探討之處，期待後續研究者予以努力，包括：
一、潛在視障使用者之資訊需求研究
公共圖書館視障服務使用率偏低，希望未來進行了解潛在視障使用者之資訊需求研究，以作為公共圖書館改善視障服務的參考。
二、深入探討視障資源整合相關議題
視障資源整合之現況，目前僅進行視障書目資料之整合，而視障資源整合與取用上尚有困難，其中牽涉許多層面的問題，亦期待後續研究者，繼續探究，並擴大研究對象，包括視障資源機構與視障服務之各類型圖書館，以促進視障資源整合與共享，提升視障者使用資訊的權益。

關鍵字：視障者、視障服務、視障資源整合
外文摘要 This research aims to study the visually impaired resources and services distribution in public libraries in Taiwan as well as the predicament of operation and management in public libraries. The research refers to the development of the visually impaired services in advanced countries in order to offer concrete proposals for the future library services integration for visually impaired people and for the overall planning of visually specialized libraries.

The research adopts sampling questionnaires and in-depth interviews through study of documents and literature reviews which are surrounded by management and operation, visually impaired resources collection, visually impaired information and services, resources integration as well as subsequent analysis and discussion. The research led to the following conclusions.

1.Most visually impaired institutes do not have independent executive agencies, attached to administrative units, lacking professionals. In addition, they do not have specific budget, most of which are deficient in budget.
2.There are insufficient visually impaired resources in public libraries; besides, there is phenomenon of heterogeneous distribution. In addition, the distribution of topic resources is uneven, stressing on arts categories, while there is severe deficient in science categories and reference resources.
3.About the production of visually impaired resources, there are some problems to be settled urgently as the following: not easy to get the soft copy of the publication, the limitation of the authorization, and the file conversation.
4.It is common to see the problems of low utilization ratio in public libraries and visually impaired resources institutes.
5.Concerning the difficulties of impaired resources integration, there are many problems as the incoherency of visually impaired data production, insufficiency of the cooperative willingness, deficient in professionals as well as the systematic technological dimension of copyright laws and personal data protection laws.

According to the results of the study, the research offers suggestions for visually
specialized libraries and public libraries in order to apply to subsequent research and further study described as the following.

1.About visually specialized libraries
(1)To promote the amendment and service standard of visually impaired copyright laws.
(2)To integrate and manage the visually impaired resources.
(3)To push forward and assist national visually impaired resources and services.

2.About public libraries
(1)To enhance recruiting volunteers.
(2)To promote the cooperation and exchange among libraries.
(3)To endeavor to governmental subsidy or social resources support for the purpose of boosting collection resources.
(4)To upgrade the accessibility testing rate of web accessibility.

Based on the above conclusion, the research presents the following proposals:

1.Proposals to the potential users
The usage rate is low in visually impaired services among public libraries. The subsequent research and further information can be referred to the improvement of visually impaired services in public libraries.

2.Proposals for relevant topics
About the current situation of integrated visually impaired resources, there are still difficulties in resources integration. Besides, there are problems of many dimensions. The subsequent research can reach different levels. The research contains an overall application to all kinds of libraries in order for the usage enhancement of visually impaired people as well as subsequent analysis and discussion.

Key Words: visually impaired people, visually impaired service, visually impaired resource integration
連結 臺灣博碩士論文知識加值系統

 

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