CALL FOR PAPERS
World Library and Information Congress
78th IFLA General Congress and Assembly 11-17 August 2012, Helsinki, Finland
Satellite Pre-conference
August 9, 2012
University of Turku, Turku, Finland
IFLA Statistics and Evaluation Section
IFLA Management and Marketing Section
IFLA Academic and Research Libraries Section
Library’s Efficiency, Impact and Outcomes
Statistical Evaluation and Other Methods as Tools for Management and Decision-making
The radical change in the operational environment of libraries has set new challenges for library leadership and management. The traditional method for libraries has been collecting a substantial amount of statistical data. This is no longer enough for modern management. New ways of analysing efficiency, impact and outcomes measurement are needed to obtain better data and information for marketing and managing as well as demonstrating the impact of libraries. In addition to the quantitative data, one also needs qualitative data and methods of identifying users’ needs. Finally, combining different types of results and data will provide new possibilities in fighting for the library’s resources and meeting the users’ service needs.
Main themes
1 Statistical analysis and qualitative methods as tools for the advocacy of libraries
2 Evidence based management
3 Case studies about efficiency, impact and outcomes measurement